Job Summary
A Collection Assistant is responsible for assisting in the collection of overdue payments from customers or clients. This role involves maintaining accurate records, sending reminders, and following up on unpaid invoices. The Collection Assistant works closely with the collections team to ensure timely payments are received, and may assist in resolving any payment disputes or discrepancies. The position requires strong communication skills, attention to detail, and the ability to handle sensitive financial information professionally.
Job Description
- Follow up customer outstanding receivables via phone, email, fax, or mail.
- Prepares cash receipts book on a weekly basis
- Adherence to company's code of conduct
- Ensures data privacy protection and security
- Provides excellent costumer service
- Documenting daily collection activities
Keyskills
